1. Information We Collect

When you place an order or contact us, we may collect the following personal information:

• Name — to process and personalize your order
• Phone number — to confirm your order and arrange delivery or pickup
• Email address — to send order confirmations and updates
• Payment information — processed securely through Cash App or Zelle (we do not store your payment details)
• Delivery address — if applicable for local delivery
• Order details — scents, sizes, and special requests

2. How We Use Your Information

We use your personal information solely to:

• Process and fulfill your candle orders
• Confirm payment and communicate order status
• Arrange local pickup or delivery
• Respond to your questions and customer service requests
• Improve our products and services based on feedback

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Information

All payments are processed through third-party platforms:

• Cash App ($Mykelboyd51) — governed by Cash App's Privacy Policy
• Zelle (404-565-7362) — governed by your bank's Privacy Policy

We do not collect, store, or have access to your bank account, card numbers, or payment credentials. All payment transactions are handled entirely by these third-party services.

4. How We Protect Your Information

We take reasonable steps to protect your personal information including:

• Only collecting information necessary to fulfill your order
• Not storing payment information on our end
• Only sharing your information with parties directly involved in fulfilling your order
• Using secure communication channels

5. Cookies & Website Data

Our website may use basic cookies to improve your browsing experience. We do not use tracking cookies or sell browsing data to advertisers. You can disable cookies in your browser settings at any time.

6. Third-Party Links

Our website may contain links to third-party websites (Cash App, Zelle, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, please contact us at 404-565-7362.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.